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January 6, 2026

Launching the Parent Pick-Up Module on the School Parent Mobile Application

Dear Parents,

We are pleased to inform you that we will be launching the Parent Pick-Up Module on the School Parent Mobile Application for the Junior School. Firstly you have to have the El Alsson Mobile app on your phone updated.
The El Alsson: Parents app is live on Apple, Google Play & Huawei stores.

It is crucial to activate push notifications to ensure you do not miss any important school announcements, as emails may be missed or sent to junk folders.

For your login information, use your school-registered email address as your username. Your password will be the first part of your email before the ‘@’ symbol, followed by 159. And remember to change your password after your initial login for security purposes!

For support with the app.: parentsappsupport@alsson.com

The Parent Pick-Up Module is a new feature which has been developed to enhance student safety and to support a smooth, well-organized end-of-day pick-up process.

Starting Tuesday, 13 January, we will begin using the Parent Pick-Up Module as part of a two-week grace period. During this time, the module will be used to:

  • Help parents get familiar with how the system works
  • Run trials during daily pick-up
  • Collect feedback
  • Fix and fine-tune any technical or operational issues

This grace period will allow parents and the school team to become comfortable with the system before it becomes part of the daily routine.

To help you prepare, please find below:

  • A detailed outlining how the module works
  • A demonstrating the steps on the School Parent Mobile Application

In addition, we will be holding online Zoom sessions to guide parents through the module, explain the process in detail, and answer any questions.

Zoom Sessions:

  • Sunday, 11 January
    • 09:00 AM – Zoom Link: []
    • 12:00 PM – Zoom Link: []
  • Monday, 12 January
    • 09:00 AM – Zoom Link: []
    • 12:00 PM – Zoom Link: []

Parents may attend the session that best suits their schedule.

If you have any questions or inquiries, please feel free to contact Menna Azmy, HR OD Lead on mazmy@alsson.com.

We appreciate your cooperation and support as we move forward with this important initiative, and we look forward to your participation.

Kind regards,

El Alsson NewGiza

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